Cancel Your Appointment


GP appointment? Don't need it? Cancel it!

We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.


How to Cancel an Appointment

If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.

If you are registered for online services

If your appointment is more than 24 hours away and you need to cancel, please contact us online.

Alternatively, you can cancel your appointment online using The NHS App if you are signed up to this service.

If you are not registered for online services

If your appointment is in less than 24 hours’ time, please call us on 020 8459 1359.

In future, you may wish to register for the NHS App to have the ability to Book or Cancel an Appointment, Request a Repeat Prescription, Change Personal Details and View your Medical Records without visiting the practice.

  • Please remember that there may be a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place.
  • Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).
  • Repeated failure to attend booked appointments is a significant waste of NHS resources.