Practice Manager News
Jenny Poole our practice manager for the last 24 years is retiring at the end of October for a well earned rest. Our new practice manager Lisa Anderson started on the first of October and will be a welcome addition to our team. We wish them both all success for the future.
A&E services are changing at Central Middlesex Hospital and Hammersmith Hospital
On Wednesday 10 September 2014, the A&E departments at Central Middlesex Hospital and the Hammersmith Hospital will close.
Urgent Care Centres at both sites will continue to treat patients with minor illnesses and injuries that are urgent but not life-threatening 24 hours a day, seven days a week.
Adults and children can use the Urgent Care Centre for:
ü Sprains and strains
ü Minor burns
ü Minor infections
Urgent Care Centres (UCCs) are run by experienced GPs and nurses with skills in urgent care. UCCs are for patients who cannot wait for a GP appointment, but do not need the emergency treatment provided by an A&E. You do not need an appointment to be seen at a UCC.
In an emergency, call 999.
Call NHS 111 if you need urgent medical help or advice, but it’s not a life-threatening situation.
Sharing of GP Records
Every Household in England should have received an information leaflet on this proposal. If you haven’t and you want a copy or more information please ring the patient helpline on 0300 456 3531
Please be aware that if you do not wish to have your data uploaded you have to ask the practice to add specific codes to your medical records to prevent automatic upload.
The practice is legally obliged to allow this upload to take place. This process has recently been delayed until Autumn 14 to allow further time for patients to be better informed about the proposal. Please see Latest News below for more information
Doctor of choice
We are trying to increase the number of patients who can see their doctor of choice but that does mean that you need to plan where possible in advance. You may find it helpful to register for on-line booking to assist with this.
Please see main screen for instructions on how to register for on-line appointments and repeat medication requests.
Patient Participation Group
If you are interested in becoming a member of our Patient Participation Group, please leave your details with our reception team. Our next meeting is on the 12th October 2015 at 6.30pm - 8.00pm
Increasing Access to GP Appointments
If you need an appointment for an acute problem please call the surgery and ask about an appointment with the HUB. To increase access to GP appointments in the evening between 6.00pm - 9.00pm and Saturday and Sunday 9:00am - 3:00pm appointments are now available. Patients belonging to any of the 12 practices in our Kilburn Locality can have access to this service. This service is provided at Kilburn Park Medical Centre on Monday / Tuesday and Wednesday evenings and here at Staverton Surgery on Thursday / Friday evenings, and Saturdays and Sundays. Please call 03333212084 to make an appointment.